Our Process
A proven methodology for implementing successful agentic automation solutions.
How We Work
Our structured approach ensures successful implementation and maximum ROI for your automation initiatives.
At GorkhaBots, we follow a comprehensive, proven process for implementing agentic automation solutions. Our methodology combines best practices from agile development, design thinking, and change management to ensure successful outcomes and rapid time to value.
Discovery & Assessment
We begin by understanding your business objectives, current processes, and pain points. Our team conducts a thorough assessment to identify automation opportunities with the highest potential ROI.
- Process discovery workshops
- Automation opportunity assessment
- ROI analysis and prioritization
Solution Design
Our experts design a comprehensive automation solution tailored to your specific needs. We create detailed process definitions, technical specifications, and implementation plans.
- Process optimization and redesign
- Technical architecture design
- Solution blueprint development
Development & Testing
Our development team builds your automation solution using agile methodologies. We conduct rigorous testing to ensure reliability, security, and performance.
- Iterative development sprints
- Comprehensive testing (unit, integration, UAT)
- Performance optimization
Deployment & Training
We deploy your automation solution into your production environment and provide comprehensive training to ensure your team can effectively manage and utilize the new system.
- Controlled production deployment
- User and administrator training
- Knowledge transfer and documentation
Continuous Improvement
Our relationship doesn't end at deployment. We provide ongoing support, monitoring, and optimization to ensure your automation solution continues to deliver maximum value.
- Performance monitoring and analytics
- Regular optimization reviews
- Expansion and enhancement planning
Our Onshore-Offshore Model
Combining local expertise with global resources for optimal efficiency and cost-effectiveness
At GorkhaBots, we leverage a unique onshore-offshore delivery model that provides the perfect balance of local presence and cost-effective global resources.
Our model ensures:
- Local Leadership: Onshore project managers and solution architects who understand your business context and maintain close communication
- Global Expertise: Access to a large pool of certified automation specialists with diverse industry experience
- Cost Optimization: Significant cost savings compared to fully onshore teams without compromising quality
- 24/7 Operations: Round-the-clock development and support capabilities
Team Structure
Onshore Team
Project Managers, Solution Architects, Business Analysts, and Client Success Managers located in the Americas
Offshore Team
Developers, QA Engineers, and Support Specialists with extensive automation experience and certifications
Integrated Workflow
Seamless collaboration through agile methodologies and advanced project management tools
Project Management Excellence
Our approach to ensuring successful automation implementations
Agile Methodology
We employ agile development practices to ensure flexibility, transparency, and rapid delivery of value. Our iterative approach allows for continuous feedback and adaptation throughout the project lifecycle.
Clear Communication
Regular status updates, detailed documentation, and dedicated points of contact ensure you're always informed about your project's progress and have a voice in key decisions.
Performance Tracking
We establish clear KPIs at the outset and track performance throughout implementation and beyond, ensuring your automation solution delivers the expected business outcomes.
Client Success Stories
Hear from organizations that have transformed their operations with our agentic automation solutions
GorkhaBots' structured approach to implementing agentic automation has transformed our customer service operations. Their onshore-offshore model provided the perfect balance of local expertise and cost-effectiveness. We've seen a 40% reduction in processing times and a significant improvement in customer satisfaction.
Sarah Johnson
CIO, Financial Services Company
We were impressed by GorkhaBots' thorough discovery process and their ability to identify automation opportunities we hadn't considered. Their agentic automation solution has not only streamlined our operations but has continued to improve over time as it learns from our processes.
Michael Chen
Director of Operations, Healthcare Provider
Ready to Start Your Automation Journey?
Schedule a free discovery call to discuss how our proven process can help transform your business operations.